Frontier Boston Terminal operates its business in Terminal E of Boston Logan International Airport (BOS), giving passengers a seamless travel experience through quality services to make the trip comfortable and convenient. The terminal provides check-in facilities, baggage handling areas, and access to various amenities like food courts, currency exchange centers, and lounges. Passengers can check in online via the Frontier app or website as much as 24 hours before flight departure. Inside the airport, travelers have access to manned counters and self-service kiosks for assistance. Baggage claim is located in Terminal E, and Frontier's own staff is available to assist with baggage issues. For flight information, travelers can refer to the flight display boards in the terminal or the Frontier mobile app. Complimentary Wi-Fi, charging facilities, and dining options are also available in the terminal to facilitate a smooth travel experience.

Frontier Airlines flies out of Terminal E of Boston Logan International Airport (BOS), which provides a variety of services to make air travel comfortable for its customers. Terminal E, or the John A. Volpe International Terminal, is only used by international flights but also hosts some domestic flights, such as those of Frontier Airlines.

Contact detailsĀ  of Frontier Airlines BOS Terminal

Airport Name: Boston Logan International Airport

Airport Address: One Harborside Dr Suite 200S, East Boston, MA 02128, United States

Contact Number: +1-888-839-0502

Working Hours: 24 hours

Check-In and Boarding

Travelers on Frontier Airlines are encouraged to check in online or through the Frontier mobile app, which makes the process smoother and saves from extra charges. Online check-in opens 24 hours before the flight and closes 60 minutes before the scheduled flight time. For passengers who prefer or need face-to-face help, ticket counters at Terminal E generally open two hours before scheduled departures. It's important to note that passengers must be checked in, with boarding passes in hand and any checked baggage dropped off, at least 60 minutes before departure. Boarding generally begins 45 minutes prior to departure and closes 20 minutes before the flight leaves. Frontier has several boarding options, with priority boarding for customers who buy a carry-on bag or who hold FRONTIER Miles Elite Gold status or higher. Families with infants and children or passengers who need extra assistance are also provided with courtesy boarding. Baggage Policies and Assistance

Frontier Airlines has certain baggage policies to facilitate easy handling and to maintain low fares.

One personal item, like a purse or small backpack, 8" D x 18" W x 14" H in size, is permitted per passenger. Carry-on and checked bags have extra costs, which differ based on timing and method of purchase. It is usually cheaper to prepay for bags when making an initial booking or through Frontier's website or app prior to heading to the airport. Carry-on bags cannot be larger than 10" D x 16" W x 24" H or weigh more than 35 pounds. Checked bags are as large as 62 linear inches and weigh 40 pounds or less. The overweight and oversize bags carry extra charges, and bags bigger than 110 linear inches or 100 pounds are not accommodated.

In cases of delayed, damaged, or missing baggage, passengers are advised to notify a Frontier representative upon arrival at the airport. Claims for delayed or damaged baggage have to be made within four hours of flight arrival and missing items from checked baggage have to be reported within 24 hours. Passengers may contact Frontier's Baggage Service Office at 1 (801) 401-9000 for help.

Flight Tickets and Reservation

Frontier Airlines provides multiple options for booking flight tickets. Travelers can book flights online through the Frontier website or mobile app or by calling customer service. Booking tickets online or on the app is usually the cheapest option since it eliminates extra service charges that can be incurred while booking with customer service representatives. Frontier also offers add-ons and packages that can be bought by passengers to upgrade the experience of their flight, including seat choice, priority board, and baggage. Customer Support and Services

Frontier Airlines provides several avenues for customer assistance to help travelers with different questions and concerns. Travelers can schedule their flights, inquire about flight status, and view other services using the Frontier website or smartphone app. For immediate help, Frontier's customer service is accessible 24/7 by phone atĀ  +1-888-839-0502, live chat, or text message. These channels can assist with a variety of subjects, such as change of flights, cancellations, baggage questions, and special request services.

Other Amenities within Terminal E

While Terminal E is used mainly for international flights, it has several amenities that are useful for all passengers, even those taking domestic flights on Frontier Airlines. The terminal contains a choice of restaurants, shopping centers, and places to sit and relax. Free Wi-Fi is also available in the entire terminal. For passengers needing special assistance, including wheelchair services or assistance in navigating the terminal, it is advisable to call Frontier Airlines beforehand or talk to a representative when arriving at the airport.

In short, Frontier Airlines Boston Logan Airport offers an array of services intended to make traveling convenient and efficient. By making use of online check-in, familiarizing oneself with baggage policies, and using available customer assistance methods, travelers can have a trouble-free journey from check-in to reach their destination.